Governor and Attorney General launch portal for reporting ICE misconduct in Massachusetts

Gov. Maura Healey and Attorney General Andrea Joy Campbell announced a new online portal that allows Massachusetts residents to report alleged misconduct by federal immigration enforcement agents operating in the state.

The portal, available at mass.gov/fedmisconduct, provides a centralized place for individuals, attorneys and community members to submit reports involving U.S. Immigration and Customs Enforcement, U.S. Customs and Border Protection and other federal agencies that enforce civil immigration laws. Users can upload information, photos, or videos documenting possible unlawful activity by federal agents.

“This new reporting portal will help us gather information, support residents and ensure federal agents operating in our state are following the law,” Healey said in a statement. “The people of Massachusetts deserve to know that their rights will be respected, their safety protected and their concerns about misconduct taken seriously.”

Campbell said her office has seen “aggressive and reckless tactics” from ICE that have spread “fear and chaos” in communities. “As my office works to ensure residents are protected and have access to the legal assistance they need, I encourage everyone to use this new reporting portal if they see concerning ICE activity in their communities,” she said.

The launch coincides with updated “Know Your Rights” guidance from the Attorney General’s Office to help immigrants and their families understand legal protections around immigration enforcement. The new materials include information about accountability for federal immigration officials, the role of CBP in recent enforcement actions and protections for protestors.

“At Catholic Charities Boston, every day we see clients across our programs living in a state of fear and anxiety,” said Marjean Perhot, vice president of Refugee and Immigrant Services at Catholic Charities Boston, which serves the Waltham community. “We are committed to protecting their rights to access vital services, including nutritious food for the most vulnerable children, elderly, and families. We look forward to continuing to work with our partners to keep families together and safe.”

Healey’s announcement follows a series of state actions aimed at increasing transparency and oversight of ICE practices in Massachusetts. Last week, she urged Signature Aviation to stop supporting deportation flights from Hanscom Field and called on the Department of Homeland Security for more detailed information about arrests and detentions in the state. She has also filed legislation to block ICE operations in sensitive locations such as courthouses, schools, child care programs, hospitals and places of worship.

The state’s new portal will help identify patterns of potential misconduct and inform possible legal or policy actions by the state, officials said.